How Google Makes Android Apps, And The World’s Information, Universally Accessible To Everyone

By Steven Aquino, Forbes
As iPhone and Apple Watch are the standard-bearers in their respective product categories, so too is Apple the standard-bearer when it comes to designing and shipping best-of-breed assistive technologies. The Cupertino company has long been lauded by those in the disability community as creating the best accessibility software, just as iPhone is the best smartphone and Apple Watch the best smartwatch.
Still, where Apple leads, it is incumbent on its contemporaries to follow. Maintaining good accessibility practices is obviously not exclusive to one company, nor should it be. Indeed, Apple’s Big Tech peers in Amazon, Google, and Microsoft, all do admirable work in their own right to push accessibility’s importance to technology and to raise awareness of disabled people. In particular, the Mountain View-based Google has made significant strides in recent times to make accessibility on Android and other properties better in various ways. Additionally, the company recently begun airing a heartfelt ad called “A CODA Story”, which spotlights how Google tech such as Live Transcribe and more enables children of deaf adults communicate with their parents.
“Google’s mission is to organize the world’s information and make it universally accessible,” Casey Burkhardt, a staff software engineer on Google’s Accessibility team, said in a recent interview with me conducted over email. “With one billion people in the world who have a disability, bringing that mission to life means leveraging what many people may already have in their pockets—a smartphone—to make both the physical and digital worlds more accessible.”
To Burkhardt, Google’s mission to make the world’s information accessible to everyone has special meaning. He is legally Blind, so not only is he intimately involved in building the tools that make his company’s software accessible, he uses those same tools to have easier access the world. The advent of the smartphone quite literally changed his life, as he no longer had to tote a physical magnifier with him to read small-print items in the real world, from his schoolwork to mail and more. “I can still recall the moment I discovered a free digital magnifier app that outperformed the specialized assistive hardware, which has sat in a drawer ever since,” he said.
For Google, the work on accessibility partly stems from the notion that “mobile devices have also become gateways to the digital world and an increasing amount of what we do and how we interact is app-based,” Burkhardt told me. The company declined to share what percentage of Android users use accessibility features, but Burkhardt did say much of the inspiration for what comes out of the development process is the needs of team members internally. Many have disabilities themselves, and they contribute ideas based on what they need from their devices. One example Burkhardt cited is the TalkBack Braille Keyboard. It was conceived and developed by Daniel Dalton, a software engineer at Google who is Blind, who “wanted to provide people who use braille with a fast way of communicating on their Android devices.” Another example is Live Transcribe, developed by engineers Chet Gnegy and Dimitri Kanevsky. Kanevsky is deaf, and he and Kanevsky wanted to create something that provided “additional avenues for making conversations more accessible.”
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