Studies show that companies with a diverse and inclusive workforce benefit from greater employee retention and higher productivity rates. But some people think that accommodations are always expensive and complicated.
With just a bit of imagination and effort, any company can attract, accommodate, and retain highly productive employees.
At PRIDE, our 50 years of experience prove that accommodations don’t have to be costly or complex. Ray Muro is one example of an accomplished employee. Blind since childhood, Ray has worked as a Stock Clerk in the Self-Help shop at U.S. Army Post Fort Bliss in El Paso. Among his many duties, Ray manages the store’s inventory, registers new customers, and organizes the supplies.
Ray is one of the shop’s most productive employees, consistently earning high praise from customers and fellow employees alike. The reasons for his success are no secret—Ray has arranged his work environment to accommodate his needs. With PRIDE’s support, Ray has used a few inexpensive tools and modifications to set himself up for success.
Before joining PRIDE, Ray earned an Associate degree in Human Services and Liberal Arts and a Bachelor’s degree in Multi-Disciplinary Studies from the University of Texas, El Paso. Despite his qualifications and enthusiasm, Ray could not find a permanent job due to misconceptions about his disabilities.
Ray was born with Retinopathy of Prematurity (ROP), an eye disease common in premature babies. It causes abnormal blood vessels to grow in the retina and can lead to blindness, as it did with Ray, who has been blind since childhood. Working-age adults with significant vision loss have a 30% employment rate.
Hired as a Stock Clerk in the Self-Help shop, Ray manages the inventory of parts such as paint or batteries, registers customers into the database, and categorizes new supplies. To master his position and make it easier for him to navigate the shop, Ray spent two weeks labeling everything with braille stickers to serve customers faster.
“When I attended college, I didn’t have access to braille books, so I had to use speech technology or a reader,” said Ray. “But braille often works better. It’s such a powerful tool to help people who are blind navigate the visual world.”